Disabled Travel Guide Hotels Iberostar Grande
 

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Mexico

Iberostar Grande

Editor rating
 
0.0
User rating
 
4.3 (1)
Added by sean gorman     July 09, 2011     276     
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User reviews

Please remember. While your review may include your own personal opinions, please include as much factual information as you can to describe the venue's disabled friendly features (good and bad). You might feel that it is useful to explain your own level of disability, or whether you are writing from a carer/companion perspective. Thank you for your expert review.

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Overall rating 
 
4.3
Customer service/assistance 
 
5.0  (1)
Parking 
 
4.0  (1)
Access to reception 
 
4.0  (1)
Suitable room Facilities 
 
5.0  (1)
Toilet Facilities 
 
4.0  (1)
Restaurant/bar/function suite 
 
4.0  (1)
 
Overall rating 
 
4.3
Customer service/assistance 
 
5.0
Parking 
 
4.0
Access to reception 
 
4.0
Suitable room Facilities 
 
5.0
Toilet Facilities 
 
4.0
Restaurant/bar/function suite 
 
4.0
sean gorman Reviewed by sean gorman    July 09, 2011

We just returned from Iberostar Grand on Dec 2, 2007. After enjoying a week of luxury I felt I needed to write this for others seeking a vacation here, who are disabled or just using a wheelchair for transport. This resort is for People with Disabilities. The other reviews have it right in all areas, from the grand elegance of this place to the food, rooms, spa, beach, view, butlers, room service etc. This resort is most beautiful place. No matter how many pictures you see, I really do not know that they would do justice to the Iberostar Grande. I read many, many reviews and even called the resort directly and still was blown away when we arrived. The resort has wheelchair accessible rooms that have a roll in shower, grab bars, a shower stool, no steps to living area or balcony. The room is just like the others minus the tub. The resort is fully accessible by wheelchair. If it is not an elevator it is a ramp. The staff did whatever they could to make my stay the best. Alberto was one of our butlers and deserves applause! They even asked for suggestions to make my stay more comfortable. Awesome people! Awesome resort!

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